Privacy Policy

1. General Terms

1.1. This privacy policy describes how SIA Doles, registration No.
40203606111, legal address “Liepati”, Salaspils parish, Salaspils municipality, LV-2121, Latvia (hereinafter also referred to as the “data controller”), obtains, processes and stores personal data that www.doles.lv obtains from its customers and persons visiting the website (hereinafter referred to as the “data subject” or “you”).

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e. the data subject. Processing is any operation which is performed upon personal data, such as collection, recording, alteration, use, consultation, erasure or destruction.

1.3. The data controller complies with the data processing principles provided for in the legislation and is able to confirm that personal data is processed in accordance with the applicable legislation.

2. Collection, processing and storage of personal data.

2.1. The data controller obtains, processes and stores personally identifiable information primarily through the online store website and email.

2.2. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the privacy policy.

2.3. The data subject is responsible for ensuring that the personal data provided is correct, accurate and complete. Intentionally providing false information is considered a violation of our privacy policy. The data subject is obliged to immediately notify the data controller of any changes to the personal data provided.

2.4. The data controller is not liable for any losses caused to the data subject or third parties if they arise due to falsely submitted personal data.

3. Processing of customer personal data

3.1. The data controller may process the following personal data:

  • 3.1.1. First name, last name
  • 3.1.2. Date of birth
  • 3.1.3. Contact information (email address and/or phone number)
  • 3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.)
  • 3.1.5. Any other information submitted to us during the purchase of services and goods offered on the website or when contacting us

3.2. In addition to the above, the data controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

  • a) The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  • b) Processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the data subject’s request prior to entering into a contract;
  • c) Processing is necessary for compliance with a legal obligation to which the data controller is subject;
  • f) Processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The data controller stores and processes the personal data of the data subject as long as at least one of the criteria below exists:

  • 3.4.1. Personal data is necessary for the purposes for which it was received;
  • 3.4.2. While the data controller and/or data subject may exercise their legitimate interests, for example, to lodge objections or to bring or bring legal action in accordance with the procedures set out in external regulatory enactments;
  • 3.4.3. As long as there is a legal obligation to store data, for example under accounting law;
  • 3.4.4. As long as the data subject’s consent to the relevant processing of personal data is valid, unless there is another lawful basis for processing personal data.

Upon the expiry of the circumstances referred to in this paragraph, the period for storing the data subject’s personal data also expires and all relevant personal data are irreversibly deleted from computer systems and electronic and/or paper documents containing the relevant personal data or these documents are anonymized.

3.5. In order to fulfill its obligations towards you, the data controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, for example, accountants, courier services, etc. The data processor is the personal data controller. Payment processing is provided by the payment platform xxxxxx, therefore our company transfers the personal data necessary for payment execution to the platform owner XXXXXXXXXXXX.

Upon request, we may transfer your personal data to state and law enforcement authorities to protect our legal interests, if necessary, by drafting, filing and defending legal claims.

3.6. When processing and storing personal data, the data controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, modification, disclosure and any other unlawful processing.

4. Data subject rights

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:

  • 4.1.1. Access your personal data, receive information about its processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
  • 4.1.2. Request correction of incorrect, inaccurate or incomplete personal data;
  • 4.1.3. Delete your personal data (“be forgotten”), except where the law requires us to retain the data;
  • 4.1.4. Withdraw your previously given consent to the processing of personal data;
  • 4.1.5. Restrict the processing of your data – the right to request that we temporarily stop processing all of your personal data;
  • 4.1.6. Contact the State Data Inspectorate

info@doles.lv.

5. Final provisions

5.1. This privacy policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the applicable laws of the Republic of Latvia and the European Union.

5.2. The data controller has the right to make changes or additions to the privacy policy at any time and without prior notice. Amendments come into effect after their publication on the website. www.doles.lv.